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Cloverdale Plumbing Company Inc

Plumbing, Natural Gas Lines, Water Coolers,

About us

Additional email: teresac@cloverdaleplumbing.com.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing services.

Services we don't offer

HVAC and Refrigeration

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
6%
2
11%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
3.6
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Alison C.
05/2018
1.0
plumbing
  + -1 more
I called to find out how much it would cost for them to replace a toilet and they never called me back. Receptionist said she needed a plumber to price that for me and they would call me back. They didn’t.. I guess they don’t need the business
Description of Work: I needed a toilet replaced

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patty S.
07/2017
5.0
plumbing
  + -1 more
Cloverdale easily diagnosed the problem and fixed the leak within 30 minutes.
Description of Work: Leak in outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia J.
10/2015
5.0
plumbing
  + -1 more
The office staff was wonderful about setting up the appointment and then accomodating me when I needed to change it. The plumber was professional and had to access the plumbing from inside the house. He was very careful when cutting into the wall so that I could have an access panel rather than fixing the hole when he was finished. This was at my request. I was very happy with all the people I interacted with and I am happy with the work. No negatives at all.
Description of Work: Installed outside hose faucet and an access panel inside the house. Access to the faucet plumbing is inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Rick and Kim N.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Cory H.
09/2015
4.0
plumbing
  + -1 more
.
Description of Work: reinstalled water heater and softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lianne M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: A very young guy came to fix a leaky bathroom faucet. I was charged up front and required to sign a contract before he looked at it. He decided a PVC pipe wasn't long enough (had been long enough for 10 years)and replaced it, but still had the same leak. He took off the faucet strainer and cleaned it out because the sink had not been used for 2wks. and Voila! no leak. Water was not passing through the strainer effectively and created a pressure backup forcing water around the pipe gasket. So, essentially I got charged $165 to rinse out my strainer.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$165

Response from Cloverdale Plumbing Company Inc
I am aware of that job because our service plumbers report on every job. Yes you do get an upfront price and we do ask you to sigh that you approve for us to do the work. Does seem like a fair price and most of our customers think our prices are excellent. The customer must be new to the area as her address on Angies LIst is Salt Lake City and we don't service that area.

Kathleen R.
09/2015
5.0
plumbing
  + -1 more
Impressive. First urgent repair visit was so timely and responsive, I was impressed. The cost wasn't outrageous and they were really professional. My house is 40 years old so I had the mdo a plumbing inspection. They found a few things, but not much. Again, I was impressed. In an older house, they could have taken advantage of the situation and convinced me I needed a lot. When they returned for the follow up work, they were on time, professional, clean, and quick. Additionally, they fixed a few small little things along the way (like the screws in my crawl space door. When they left, the spaces they used were cleaner when they showed up. They have a loyal customer in me. The prices are competitive, maybe a touch more than I'd find elsewhere, but well worth the few extra bucks.!
Description of Work: Initially came to my rescue when shower wouldn't stop running. My usual company said I'd have to wait a week. Cloverdale was out the next morning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marianna F.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak and hooked up a new sink and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Don Y.
01/2015
5.0
plumbing
  + -1 more
Great service, but even better plumber!
Description of Work: Fixed kitchen faucet & drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dirk B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Asked for a bid, but decided to DIY
Rating CategoryRating out of 5
Yes, I recommend this pro

sharon C.
07/2014
3.0
plumbing
  + -1 more
I think the quote of $240 to fix a drip in the kitchen faucet is a bit pricey. That's not even replacing the faucet. I was also given quotes for a water softener. Nothing under $2000. I'm replacing a $500 Water Boss that lasted 12 years so I know you don't have to spend over 2 grand. It would be nice if Cloverdale could give you a more diverse price range for water softeners.
Description of Work: Plumbing quotes.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$59

Lisa Y.
10/2013
5.0
plumbing
  + -1 more
The tech showed up as scheduled and made our emergency problem go away! He wiped his feet and never tracked our office up and also cleaned up after making the repairs. He did such a good job that we signed up for the Service Agreement program. We are completely satisfied with the service performed and the cost of the repairs.
Description of Work: We had potty problems that needed attention really quick. Cloverdale was there and made a bad situation good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

RussAnn F.
06/2013
5.0
plumbing
  + -1 more
He came once to repair this but the issue continued. He was so great about coming back out to fix the issue. I have had no issues since, and he was so gracious about coming back out and very apologetic. They are great at communicating and being responsive. I would definitely use them again in the future.
Description of Work: I had a bathtub drip from the hotwater. He came to repair that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kathrine S.
01/2013
5.0
plumbing
  + -1 more
I got 3 bids for the work and Cloverdale Plumbing was by far the least expensive. They came on time, did the work and cleaned up the area. Best of all, there were no surprises to quoted price. I will use again.
Description of Work: Great service and work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Sherry R.
09/2012
5.0
plumbing
  + -1 more
They were courteous and on-time. They came around the holidays when we had problems with our toilet. They did not tack anything in and hauled everything away after work was done.
Description of Work: They replaced a toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judith L.
02/2012
4.0
plumbing
  + -1 more
They are good but, to be honest, I think they are too expensive. They were here within a reasonable time after I called and I might use them again in the future.
Description of Work: I used Cloverdale Plumbing to check for a pipe under my house for leaks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cloverdale Plumbing Company Inc
It is true a lot of things are expensive these days. Like fuel, insurance, vehical maintinance the list goes on and on. We are glad that you at least might give us anouther chance. Give a a call we'll be there.

richard H.
01/2009
2.0
plumbing
  + -1 more
The technician who came out was a quality guy. His name was Stuart. He recommended replacing the seats instead of the entire thing. He had them on his truck and replaced the seats. He wore booties on his feet to help keep the floor clean, etc. Good job on his part. The shock, and the reason for the poor score, came when he handed me the invoice. The cost came to $185.74. Now, it's my fault for not asking how much the job was going to cost up front. But I've dealt with electricians and other plumbers before and they typically charge an hourly rate and parts for small jobs like this. Since all he replaced were the seats, that cost is insignificant. Stuart wasn't here more then 20 minutes, which puts this job at a $557 hourly rate. That's crazy. He explained that they price out small jobs at a flat rate regardless of how long it takes (this job was supposed to cost $204 but he said he was cutting me a break on that). That caught me off guard. Needless to say, I won't be calling these guys for work on my house again.
Description of Work: They were called to come out and check on a leaking shower faucet with the possibility of replacing the faucet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$185.74

Response from Cloverdale Plumbing Company Inc
I'm sorry that the customer was shocked at the price to do his repair. However with the discount Stuart gave we cannot afford to do those jobs any cheaper.

Sara B.
11/2007
2.0
plumbing
  + -1 more
The work performed was competent. HOWEVER, this guy spent 1 1/4 hours finding materials and filling out the invoice and then charged me for preparing the invoice. The hourly rate was excessive at $96.00 per hour. They also tried to stick us with a trip charge of $59.00 which we refused to pay. These are undoubtedly the greediest plumbers in the state of Idaho if not the northwest US.
Description of Work: Repaired leak in an upstairs bathroom, removed toilet downstairs and capped off sink downstairs to facilitate remodel of the downstairs bathroom.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$300

Response from Cloverdale Plumbing Company Inc
I'M SORRY THAT OUR WORK DID NOT LIVE UP THE THE MEMBER'S EXPECTATIONS. I NEVER DID TALK TO HER ABOUT THE JOB BUT I DID TALK TO HER DAD AS HE IS THE ONE WHO CALLED US OUT TO DO THE JOB IN THE FIRST PLACE. WE DID WAIVE THE SERVICE CHARGE FEE THAT PAYS THE COST OF GETTING THE PLUMBER TO AND FROM THE CUSTOMERS HOUSE. SHE HAD CALLED AND WANTED TO HAVE US REDUCE THE BILL ANOTHER $25.00. SHE SPOKE TWO DIFFERENT TIMES TO OUR OFFICE AND BOTH TIMES USED LANGUAGE THAT WAS VERY DEGRADING TO MY OFFICE STAFF. I REVIEWED THE BILL AND DECIDED TO CALL HER DAD AS I HAD MET HIM BEFORE. HE THOUGHT WE HAD OVER CHARGED HIM 1/4 OF AN HOUR, ABOUT $25.00. I TRIED TO TELL HIM BY THE AMOUNT OF WORK THAT WAS DONE AND THE TYPE OF WORK WAS DONE THAT I THOUGHT THE BILL WAS FAIR. HE BECAME VERY BELLIGERENT AND WANTED TO GET ANOTHER $25.00. ACCORDING TO OUR GPS WE SHOULD HAVE BILLED ANOTHER 1/4 OF AN HOUR NOT, TAKEN ANOTHER 1/4 OF AN HOUR OFF. THE MORON THAT SHE TALKED ABOUT IS A WELL QUALIFIED PLUMBER WITH OVER 13 YEARS EXPERIENCE WORKING HERE WITH 100S OF VERY HAPPY CUSTOMERS, NOT TO MENTION THE 3 YEARS EXPERIENCE BEFORE COMING TO CLOVERDALE PLUMBING. THIS SAME PLUMBER REPAIRED A BROKEN 3" WASTE TEE, REMOVED A TOILET, AND DISCONNECTED A SINK ALL FOR $286.98. I STILL FEEL THAT IT WAS A VERY FAIR PRICE FOR THE WORK COMPLETED.

Contact information

11627 Fairview Ave, Boise, ID 83713

cloverdaleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.



FAQ

Cloverdale Plumbing Company Inc is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Cloverdale Plumbing Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cloverdale Plumbing Company Inc does not offer free project estimates.
Yes, Cloverdale Plumbing Company Inc offers eco-friendly accreditations.
No, Cloverdale Plumbing Company Inc does not offer a senior discount.
Yes, Cloverdale Plumbing Company Inc offers emergency services.
Yes, Cloverdale Plumbing Company Inc offers warranties.
Cloverdale Plumbing Company Inc offers the following services: Residential & commercial plumbing services.
HVAC and Refrigeration

Contact information

11627 Fairview Ave, Boise, ID 83713

cloverdaleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed